Privacy Policy and Data Use

Your privacy is important to us. This policy explains how we collect, use, and protect personal data to comply with local laws and international standards.

What We Collect

We collect limited personal data for service delivery and user support.

• Name, contact information, and request content submitted via our website forms.
• Technical log data including browser details and usage patterns for analytics and troubleshooting.
• Cookies and similar technologies for session management and site preferences.
• Communications or feedback provided through email or phone.

How We Use Data

Personal information is used solely for communication, project delivery, and improving user experience.

• Respond to your requests and deliver tailored services.
• Operate and enhance our website’s functionality and security.
• Comply with legal and regulatory obligations in South Africa.
• Communicate relevant updates, with consent where required.

Legal Basis for Processing

Data processing is performed with transparency and in accordance with South African law.

Processing is based on your consent, contractual necessity, or regulatory compliance. Any data use aligns with your clear, documented permissions.

Data Sharing

We only share your data where necessary and never sell information.

• Certain third-party service providers may access data to assist with website support and analytics, subject to strict confidentiality.
• Legal requirements may require disclosure to authorities upon valid request.
• All transfers use protected channels and are minimised to reduce exposure risks.

Security Commitments

We implement technical and organisational measures to keep your data secure, including encrypted transmission, regular audits, and restricted access to sensitive systems.

Your Rights

You have rights over your personal data under South African law.

• Access your personal information on request.
• Ask for corrections, updates, or removal where justified.
• Object to certain uses or withdraw consent at any time.
• Request a record of stored information and processing activities.

Cookies & Preferences

Cookies manage preferences and analytics. Please see our Cookie Policy for details and consent settings.

Cookie Policy Cookie Policy

Contact Us

Reach out for privacy-related concerns or to submit a data rights request. We aim to respond within a reasonable timeframe.

Policy Changes

We update our policy periodically in accordance with legal and operational requirements. Check back for updates.